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your key performance indicator

January 5, 2011

In a recent blog post Seth Godin asked the question what did you ship in 2010?. In  Seth’s words “It didn’t matter whether it was a hit or not, it just matters that you shipped it. Shipping something that scares you … is the entire point.”

Seth shipped a lot in 2010 – book, courses, movements. And there was a lot he didn’t that he said scared him. The post prompted me to look back over 2010 and see how I went. I work for my own company so I get to do my own performance review! How did I go against my key performance indicators?

I was tough on myself – I could only include things on my list where I was able to point to real evidence that backed up the claim. Here is my list:

  • I survived the GFC as a consultant/contractor and managed to grow the business. In fact I am entering into my fifth year running CDRS and I am proud of the fact that my clients keep using the services I offer
  • I sacked my first client in 2010. That might not sound like “shipping” but it was something that scared me and it was the right thing to do – for both of us
  • We asked for and received some high quality help with our book-keeping from Skilled Outsourcing and finally got some robust systems in place on the financial side of things
  • I launched the Samurai Guy website early on and then in December got around to using to refine the visual brand
  • I put my reframing Leadership corporate workshops out into the market (and that scared me)
  • I returned to run the Samurai Game in schools program for Year 7 for the second year in a row and have been invited back in 2011
  • I listened to someone’s criticism of my offerings and took it on board. As a result, in 2010 we laid the basis for an exciting new corporate offering for 2011 that we believe will create positive, real and lasting change in organisations
  • I achieved a couple of my personal goals and made good progress on a couple more

They are all great things to have on my list but when I think about what I achieved in 2010 and what I have to show for it there is one thing that really stands out for me. I got some written feedback in the last week of December that for me lets me know that despite whatever else I may or may not have achieved or shipped last year, I reckon I did the most important job I have just right.

I know it is bragging but as far as performance reviews go, this is one I just had to share. I am not sure that if it was on my CV it would  convince a corporation to engage me – but you know what? I think it should.

Written feedback

Whatever you shipped in 2010 and whatever you have planned for the year ahead, my wish for you is that you receive similar feedback for your key performance indicator.

5 Comments leave one →
  1. January 5, 2011 1:46 pm

    Also in 2010 you were Director of your first play – as one of your actors may I say you did a brilliant job, thank you Paul.

    • January 5, 2011 2:21 pm

      Thanks for reminding me Joanne. I Directed my first full show with the Sunnybank Theatre Group – a big step up from being part of a one act play season and an opportunity to work with some wonderful actresses – both experienced and first timers. Now you have me worried that I have forgotten other important things that shipped in 2010!!

  2. Susie Surtees: EXPLORE Creative Life Design permalink
    January 6, 2011 8:49 am

    The most valuable kpi of all! So heartwarming …

  3. January 14, 2011 7:24 pm

    Thanks for this thoughtful post 🙂 I’m not a Seth Godin fan so it was killing me to read this at first, but I so love how you put a spin on his post. Sweet!

    BTW – I came here from Blog Engage and I added you as a friend. Cheers!

    • January 15, 2011 7:10 am

      Aww, Seth’s not that bad! Thanks for visiting – I am only new to Blog Engage but I am enjoying reading the great stuff other people (like you) are sharing.

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